Northern Ontario Wires Inc.
Proudly serving Northern Ontario
How to
Contact us
Our main office is located at
153 Sixth Ave,
Cochrane ON
For information you can email: customercare@nowinc.ca
or call 705-272-6669 (toll free: 1-800-619-6722)
Also, more information on our Facebook page
Office
Hours
Open to the public (Cochrane)
Summer - May 01 to October 31
Monday to Thursday
10:00 a.m. to 2:00 p.m. *
Friday
10:00 a.m. to 1:00 p.m. *
Winter - November 01 to April 30
Monday to Friday
10:00 a.m. to 2:00 p.m. *
We are available by telephone
Summer - May 01 to October 31
Monday to Thursday
08:00 a.m. to 4:00 p.m. *
Friday
08:00 a.m. to 1:00 p.m. *
Winter - November 01 to April 30
Monday to Friday
08:00 a.m. to 4:00 p.m. *
Tel: 705-272-6669
Toll free: 1-800-619-6722
* Closed on Statutory Holidays
Emergency
Contacts
Cochrane
Kapuskasing
Iroquois Falls
Tel: 705-272-6669
Toll free: 1-800-619-6722
Choosing your electricity price plan
You can choose your price plan
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices.
You can switch anytime. To switch RPP plans, you must notify us by filling an electronic form or you may also download, print the form and send it to us.
Considering a switch? Learn more.
Effective March 28, 2025, homeowners must submit all locate requests through Ontario One Call's web portal. Requests will no longer be accepted by phone, except for Emergency, Priority 0, or Sewer Lateral cases. Ontario One Call Support Services team will continue to remain available by phone for guidance and troubleshooting.
Support Line: Ontario One Call's dedicated team will continue to guide homeowners through the online submission process
Online Resources: Visit ontarioonecall.ca for helpful tools, including video tutorials and FAQs
Ontario One Call
If you dig in Ontario, whether it's planting a tree or building a fence, you must contact Ontario One Call.
Visit: www.ontarioonecall.ca/portal
Call: 1-800-400-2255