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Northern Ontario Wires Inc.

Proudly serving Northern Ontario

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How to

Contact us

Our main office is located at

 

153 Sixth Ave,

Cochrane ON

For information you can email: customercare@nowinc.ca

or call 705-272-6669 (toll free: 1-800-619-6722)

Also, more information on our Facebook page

 facebook.com/NOWinc.ca

Office

Hours

Open to the public (Cochrane)

  Monday to Friday

  10:00 a.m. to 2:00 p.m. *

We are available by telephone

  Monday to Friday

  8:00 a.m. to 4:00 p.m. *

 

Tel: 705-272-6669

Toll free: 1-800-619-6722

 

* Closed on Statutory Holidays

Emergency

Contacts

Cochrane

Kapuskasing

Iroquois Falls

 

Tel: 705-272-6669

Toll free: 1-800-619-6722

Choosing your electricity price plan

You can choose your price plan

If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices.

You can switch anytime. To switch RPP plans, you must notify us by filling an electronic form or you may also download, print the form and send it to us.

 

Considering a switch? Learn more.

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Effective March 28, 2025, homeowners must submit all locate requests through Ontario One Call's web portal. Requests will no longer be accepted by phone, except for Emergency, Priority 0, or Sewer Lateral cases. Ontario One Call Support Services team will continue to remain available by phone for guidance and troubleshooting.

 

Support Line: Ontario One Call's dedicated team will continue to guide homeowners through the online submission process

 

Online Resources: Visit ontarioonecall.ca for helpful tools, including video tutorials and FAQs

Ontario One Call

If you dig in Ontario, whether it's planting a tree or building a fence, you must contact Ontario One Call.

Visit: www.ontarioonecall.ca/portal

Call: 1-800-400-2255

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