Northern Ontario Wires Inc.
Proudly serving Northern Ontario
How to
Contact us
Our main office is located at
153 Sixth Ave,
Cochrane ON
For information you can email: customercare@nowinc.ca
or call 705-272-6669 (toll free: 1-800-619-6722)
Also, more information on our Facebook page
Office
Hours
COVID-19 HOURS:
In accordance with provincial mandate, our office will be closed to the public until January 23rd.
We are still available by telephone
Monday to Friday
8:00 a.m. to 4:00 p.m. *
Tel: 705-272-6669
Toll free: 1-800-619-6722
* Closed on Statutory Holidays
Emergency
Contacts
Cochrane
Kapuskasing
Iroquois Falls
Tel: 705-272-6669
Toll free: 1-800-619-6722
Choosing your electricity price plan
You can now opt out of Time-of-Use Pricing
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.
To switch from TOU to Tiered prices, you must notify us by filling an electronic form or you may also download and print the form.
If you've never changed to Tiered pricing and want to continue paying TOU prices, no action is required.
Considering a switch? Learn more.
News
Ontario One Call
If you dig in Ontario, whether it's planting a tree or building a fence, you must contact Ontario One Call.
Visit: www.ontarioonecall.ca/portal
Call: 1-800-400-2255
2019 Scorecard for Ontario's Electricity Distributors
The Scorecard measures how well Ontario's electricity distributors are performing each year. It is designed to encourage electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value.
Click here to download Northern Ontario Wires 2019 Scorecard
A chaque année, la carte de pointage mesure le rendement des distributeurs d'électricité de l'Ontario. Il est conçu pour encourager les services publics d'électricité à fonctionner efficacement, à rechercher continuellement des moyens d'améliorer la productivité et à se concentrer sur les améliorations que leurs clients apprécient.
Cliquez ici pour télécharger la fiche d'évaluation 2019